Privacy Policy

Aspect Labs Pty Ltd ("we", "us", "our") is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

1. What Personal Information We Collect

We may collect personal information such as:

Your name, email address, phone number
Company name and job title
Billing and shipping addresses
Information submitted via forms or online enquiries
Website usage data via cookies and analytics tools

2. How We Collect Personal Information

We collect personal information through:

Online forms and contact enquiries
Emails and phone communications
Newsletter subscriptions
Website analytics and cookies

3. Why We Collect Personal Information

We collect and use your personal information to:

Respond to enquiries and provide customer support
Process transactions and deliver products/services
Improve our website, products, and customer experience
Send updates, marketing communications, or newsletters (you can opt out at any time)

4. Disclosure of Personal Information

We do not sell your information. We may share personal information with:

Service providers (e.g., hosting, IT, payment processors)
Delivery or logistics companies
Legal or regulatory authorities when required by law

Some service providers may be located outside Australia (e.g., in the United States). Where this occurs, we take reasonable steps to ensure your data is handled in accordance with Australian privacy laws.

5. Storage and Security

We store personal information securely and take reasonable steps to protect it from misuse, loss, or unauthorised access. We retain information only as long as necessary for the purposes for which it was collected.

6. Cookies and Website Analytics

Our website uses cookies to improve your experience and gather usage data. You can manage or disable cookies in your browser settings. We may use tools such as Google Analytics to understand website traffic and usage trends.

7. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us. We will respond within a reasonable timeframe.

8. Contact Us

If you have questions or concerns about this policy or how we handle your personal information, please contact us:

Aspect Labs Pty Ltd
Email: info@aspectlabs.com.au

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website.

Last updated: July 2025